In the enlightening booklet, Using Type in Selling, Susan A. Brock details how to leverage knowledge from the MBTI® to strengthen customer relations. This book was designed with the sales professional in mind. However, the tips are practical for any individual who wants to strengthen customer relationships. During every business transaction, you progress through 4 critical [...]
Filed under: Type and Organizations | Tagged: customer relationships, customer service, type and selling | Leave a Comment »
